Guardian Rideshare LLC (“we,” “us,” or “our”) provides a veteran-led transportation service focused on safety, professionalism, and driver integrity. This Privacy Policy explains how our iOS app collects, uses, and protects your information.
1. Information We Collect
Information you provide
• Name, phone number, email
• Account login details
• Payment information (processed by your chosen payment provider; we do not store full card numbers)
• Ride requests, messages, support communications
• Name, phone number, email
• Account login details
• Payment information (processed by your chosen payment provider; we do not store full card numbers)
• Ride requests, messages, support communications
Information collected automatically
• GPS and real-time location
• Device type, OS version, app activity, diagnostic logs Driver information (if you apply or drive)
• Driver’s license, vehicle details, insurance
• Background checks, MVRs, identit
• Trip history and availability
2. How We Use Your Information
We use your data to:
• Operate and improve the app
• Match riders with drivers and provide accurate routing
• Process secure payments
• Verify identity and maintain safety standards
• Communicate trip details, receipts, and support responses
• Prevent fraud and misuse
• Comply with legal and regulatory requirements
• Operate and improve the app
• Match riders with drivers and provide accurate routing
• Process secure payments
• Verify identity and maintain safety standards
• Communicate trip details, receipts, and support responses
• Prevent fraud and misuse
• Comply with legal and regulatory requirements
We do not sell your personal information.
3. Location Services
The app requires permission to access your location to:
• Show nearby drivers
• Provide turn-by-turn routing
• Enable safe and accurate pickups and drop-offs
• Show nearby drivers
• Provide turn-by-turn routing
• Enable safe and accurate pickups and drop-offs
You may disable location access in your device settings, but the app will not function properly
without it.
4. Sharing Your Information
We share only what is necessary to operate the service:
• With drivers: Your pickup/drop-off information and contact details
• With riders: A driver’s name, vehicle details, and contact information
• With third-party vendors: Payment processors, background-check partners, hosting providers, SMS/email services
• With law enforcement: When legally required or for safety reasons
• With drivers: Your pickup/drop-off information and contact details
• With riders: A driver’s name, vehicle details, and contact information
• With third-party vendors: Payment processors, background-check partners, hosting providers, SMS/email services
• With law enforcement: When legally required or for safety reasons
We never share more than required for your ride.
5. Data Security
We use industry-standard security measures to protect your information, including encrypted
communication and restricted access control
communication and restricted access control
6. Data Retention
We keep information only as long as necessary to:
• Provide services
• Meet legal, tax, or regulatory requirements
• Prevent fraud and maintain safety standards
• Provide services
• Meet legal, tax, or regulatory requirements
• Prevent fraud and maintain safety standards
If you delete your account, we remove personal information unless we are required to retain it.
7. Your Rights
Depending on your location, you may have the right to:
• Access your information
• Request correction or deletion
• Ask how your data is used
• Opt out of certain data practices
• Access your information
• Request correction or deletion
• Ask how your data is used
• Opt out of certain data practices
You can make a request at: Contact@GuardianRideshare.com.
8. Children’s Privacy
The app is not intended for anyone under 18.
We do not knowingly collect children’s information.
We do not knowingly collect children’s information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or website.